Terms and Conditions of Service
Welcome to Lentera Lens. These Terms and Conditions govern your use of our website and services. By accessing or using our online platform, you agree to be bound by these terms. If you disagree with any part of the terms, then you may not access the service.
1. Services Provided
Lentera Lens specializes in professional photography and videography services, including but not limited to Corporate Photography, Event Coverage, Product Photography, Architectural Photography, Portraiture, and Videography.
Specific details, deliverables, timelines, and costs for each service will be outlined in a separate service agreement or proposal provided to the client.
2. Client Responsibilities
Clients are responsible for providing accurate and timely information necessary for the execution of services. This includes access to locations, necessary permissions, product samples, or individuals required for photography or videography sessions.
Any delays caused by the client's failure to provide timely and complete information may impact project timelines and costs.
3. Booking and Payments
- A deposit may be required to confirm booking for certain services. The specific amount and payment schedule will be detailed in your service agreement.
- Final payment for services is due upon completion or as otherwise specified in the service agreement.
- All prices for services are quoted in Malaysian Ringgit (MYR), unless otherwise specified.
4. Cancellations and Rescheduling
Cancellation or rescheduling policies will be clearly stated in the individual service agreement. Depending on the notice period and service type, cancellation fees or forfeiture of deposits may apply.
5. Intellectual Property and Usage Rights
- All photographs and video footage produced by Lentera Lens remain the intellectual property of Lentera Lens.
- Upon full payment, clients are granted a non-exclusive, non-transferable license to use the delivered media for their specified purposes (e.g., promotional, internal, commercial), as outlined in the service agreement.
- Lentera Lens reserves the right to use selected photographs and video footage for its own promotional and portfolio purposes, unless otherwise agreed upon in writing with the client.
6. Limitation of Liability
Lentera Lens will exercise reasonable care and skill in performing its services. However, we are not liable for circumstances beyond our control including, but not limited to, acts of God, natural disasters, equipment failure, or unforeseen technical difficulties.
In no event shall Lentera Lens be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the service; (ii) any conduct or content of any third party on the service.
7. Governing Law
These Terms shall be governed and construed in accordance with the laws of Malaysia, without regard to its conflict of law provisions. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts located in Johor Bahru, Johor, Malaysia.
8. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
9. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
- Address: 315 Persiaran Flora Utama, Taman Desa Cemerlang, Johor Bahru, Johor, 81700, Malaysia
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.